COVID-19 | Coronavirus

This page provides information for CHFS' clients, families, and community about the evolving COVID-19 virus. Please note that the information provided are official releases on behalf of governmental agencies and are the most accurate sources of  information. The health, safety, and well-being of our staff and those we serve are our most important priorities. We are actively tracking new developments in coordination with local and state oversight agencies so that we can plan effectively.


 

Agency Wide Updates

 

The main office at 315 Wyckoff Ave, Brooklyn, NY 11237 is open only for pre-scheduled visits. The storefront space at 313 Wyckoff Ave, Brooklyn, NY 11237 is closed to all visitors and the community. Please do not arrive early to any visits, and you must confirm your visit before arriving at the agency. To protect the well-being of our staff and the children and families we serve, if you are presenting with flu-like symptoms, you are not allowed to enter the building. Please contact a known staff member or call our main office line of 718-497-6090 for assistance. 

 

CHFS Program Updates

 

Arts & Literacy After School Program: Due to the closure of DOE schools, our Arts & Literacy Program is not currently operating in schools/in-person. If you are a participant or parent/guardian of a participant, please check your emails and/or phone for updates on online opportunities for the children that we serve.

 

Beacon Center for Arts & Leadership at IS 291: Due to the closure of DOE schools, our Beacon Center is closed until further notice. If you are a participant or parent/guardian of a participant, please check your emails and/or phone for updates on online opportunities for the children, youth and adults that we serve.

 

Children and Family Treatment and Support Services (CFTSS): If you are a current client, services and modified services are still being offered by the CFTSS staff. If you, or anyone in your home, is presenting with flu-like symptoms, please notify our staff as soon as possible. Please check your phone and email for updates on how we will continue to serve our clients. If you are new client seeking services for a child or family, please email us at info@hispanicfamilyservicesny.org

 

Children's Community Residence: Our community residence is still in full operation. Please do not visit the community residence without calling and confirming you visit. If you are presenting with flu-like symptoms, you will not be allowed to enter the residence for the safety and well-being of our children and staff. 

 

Cornerstone Community Centers (Hope Gardens & Cooper Park):  Hope Gardens Community Center and Cooper Park Community Center are currently closed. If you are a participant or parent/guardian of a participant, please check your emails and/or phone for updates on the community center. Community center staff will be in contact with the parent/guardian of participants regarding meals. 

 

Foster Care & Adoption Programs:  All programs are in operations with modified plans given the current national crisis. Please check your phone and emails for all communication from our two programs. Please keep in contact your case planner, supervisor, or director of your program for more details about your specific plan. It is essential that all individuals are checking their emails and answering calls from our program staff.  Unscheduled visits or unannounced visitors will not be allowed to enter the building for their own safety and the safety of all clients, staff, and community members. 

 

Mental Health Clinic - Bonding Links/Enlazos FamiliaresMental health services from our mental health clinic are still being offered via telemental health (online therapy). If you are a current client, our mental health clinic will be in contact with you regarding how to receive these services. In-person sessions are no longer being provided at this time. Please do not visit the mental health clinic in person. If you have questions regarding mental health services, please email your provider or info@hispanicfamilyservicesny.org

 

Prevention Program:  All Preventive Services are in operations with modified plans given the current national crisis. Please check your phone and emails for all communication from programmatic staff.  Please keep in contact with program staff for constant updates on your specific plan. It is essential that all individuals are checking their emails and answering calls from our program staff.  Unscheduled visits or unannounced visitors will not be allowed to enter the building for their own safety and the safety of all clients, staff, and community members. 

 

For the latest updates on COVID-19:

 

Text COVID to 692-692
Visit nyc.gov/coronavirus 
Follow @nycgov on Twitter

Adhere to the CDC guidelines 

 


Health & Safety

Prevention

 

The following precautions can help you stay healthy. You do not need to wear a face mask if you are not feeling sick, unless you are instructed to do so by your health care provider. Face masks need to be reserved for the health care system.

 

Daily Activities

  • Stay home. All New Yorkers — healthy or sick — need to stay home. You should only leave your home for essential tasks, such as work (if you cannot work from home), getting groceries and supplies or essential medical care. Try to use delivery services when possible.
  • Wash your hands with soap and water often, for at least 20 seconds every time, or use an alcohol-based hand sanitizer.
  • Do not touch your face unless you recently washed your hands.
  • Cover your nose and mouth with a tissue or sleeve when sneezing or coughing. Do not use your hands.
  • Do not shake hands. Instead, wave or elbow bump.
  • If you are an older adult or have any of the chronic health conditions listed above, avoid all unnecessary gatherings and events.

Avoiding Crowds in NYC 

  • Walk or bike to work, if possible.
  • If the train or bus is too crowded, wait for the next one.
  • Avoid crowded spaces.

If You Are Sick, Stay Home

  • If you are sick, stay home. If you do not feel better in three to four days, consult your health care provider. Try to call, text, telemedicine or use your patient portal to contact your physician.
  • Avoid the emergency department and other places you seek healthcare if you are not severely ill. Stay home and keep healthcare access available for others with more severe illness.
  • If you need help getting medical care, call 311. You can get care in NYC regardless of immigration status or ability to pay.
  • If you have symptoms, please call 844-692-4692, a 24/7 hotline for COVID-19. They will redirect you if you need to be tested. 
  • If you have family or friends who are older adults or have chronic conditions, do not visit them if you feel sick.
  • Stay home for seven days after your symptoms started and for three days after your fever has stopped without the use of fever-reducing drugs, such as Tylenol and ibuprofen, and your cough or sore throat symptoms have improved.


Helpful Resources

Download
Source: NYC Department of Health
What You Need to Know About COVID-19
COVID-19 fact sheet.pdf
Adobe Acrobat Document 199.0 KB

Free Resources & Services

 

 

Food:

Technology:

  • If you are in need of remote learning technology for students in need, please place your request here

 Activities:

  • Scholastic is offering free online courses so your kids can keep learning while schools are closed

Internet:

  • ComCast – Internet Essentials  Free for 60 days| $9.95/month after
  • Connect2Compete Free for 60 days| $9.95/month after
  • Spectrum for Students | Free for 60 days| $17.99/month after
  • Verizon Fios | Discount program for Lifeline | 200/200 mbps (fast connection)
  • Access from AT&T | Free for 60 days | $10/month after 
  • Phone - AT&T | Data overages fees waived – Can used unlimited data at home
  • Phone - T-Mobile | All mobile plans have unlimited data for 60 days | additional 20 GB hotspot
  • Phone - Verizon Wireless | Data overages fees waived

For Undocumented Youth & Families:

More NYC COVID-19 Resources

 

For more information about free resources, please visit the Bushwick Community partnership website at www.bushwickcommunitypartnershipny.org or call the Bushwick Community Partnership Helpline.

 

Bushwick Community Partnership Helpline:

 

Monday and Thursday
9 am to 5 pm
718-497-6090 ext 766
 
Tuesday, Wednesday, Friday
9 am to 5 pm
718-497-6090 ext 793