COVID-19 | Coronavirus

This page provides information for CHFS' clients, families, and community about the evolving COVID-19 virus. Please note that the information provided are official releases on behalf of governmental agencies and are the most accurate sources of  information. The health, safety, and well-being of our staff and those we serve are our most important priorities. We are actively tracking new developments in coordination with local and state oversight agencies so that we can plan effectively.


 

Agency Wide Updates

 

The main office at 315 Wyckoff Ave, Brooklyn, NY 11237 is open only for pre-scheduled visits. The storefront space at 313 Wyckoff Ave, Brooklyn, NY 11237 is closed to all visitors and the community unless for a pre-scheduled event. Please do not arrive early to any visits, and you must confirm your visit before arriving at the agency. To protect the well-being of our staff and the children and families we serve, if you are presenting with flu-like symptoms, you are not allowed to enter the building. Please contact a known staff member or call our main office line of 718-497-6090 for assistance. 

 

All individuals are required to be screened before entering any of our program sites which includes a screening questionnaire, a no-contact temperature reading, and a verbal confirmation. All individuals must wear a mask to enter and remain in the building. If an individual does not have a mask, you will be provided a mask by our front desk staff. You must wear the mask for the entire duration that you are inside our building. Failure to comply with any of our procedures will not allow you to enter our building or you will be asked to leave. 

 

CHFS Program Updates

 

Arts & Literacy After School Program: As regulations are constantly changing, please contact your teachers on how your program is operating. If you are a participant or parent/guardian of a participant, please check your emails and/or phone for updates on online opportunities for the children that we serve. If you are interested in our Arts & Literacy After School  Program  or Summer Camp Program, please contact info@hispanifcamilyservicesny.org

 

Beacon Center for Arts & Leadership at IS 291: As regulations are constantly change, please contact the Beacon Center to learn about what opportunities are available. If you are a participant or parent/guardian of a participant, please check your emails and/or phone for updates on online opportunities for the children, youth and adults that we serve. If you are interested in our Beacon Center Program  please contact info@hispanifcamilyservicesny.org. For updates, follow us on Instagram @bea291con.

 

Children and Family Treatment and Support Services (CFTSS): If you are a current client, services and modified services are still being offered by the CFTSS staff. If you, or anyone in your home, is presenting with flu-like symptoms, please notify our staff as soon as possible. Please check your phone and email for updates on how we will continue to serve our clients. If you are new client seeking services for a child or family, please email us at info@hispanicfamilyservicesny.org

 

Children's Community Residence: Our community residence is still in full operation. Please do not visit the community residence without calling and confirming you visit. If you are presenting with flu-like symptoms, you will not be allowed to enter the residence for the safety and well-being of our children and staff. 

 

Cornerstone Community Centers (Hope Gardens & Cooper Park):  Hope Gardens Community Center and Cooper Park Community Center are operational and have operated as Learning Labs. If you are a participant or parent/guardian of a participant, please check your emails and/or phone for updates on the community center. If you are served at a Learning Lab, or would like to have Learning Lab services, please email info@hispanicfamilyservicesny.org

 

Foster Care & Adoption Programs:  All programs are operational with modified services. Please check your phone and emails for all communication from our two programs. Please keep in contact your case planner, supervisor, or director of your program for more details about your specific plan. It is essential that all individuals are checking their emails and answering calls from our program staff.  Unscheduled visits or unannounced visitors will not be allowed to enter the building for their own safety and the safety of all clients, staff, and community members. 

 

Mental Health Clinic - Bonding Links/Enlazos FamiliaresMental health services from our mental health clinic are still being offered via telemental health (online therapy). If you are a current client, our mental health clinic will be in contact with you regarding how to receive these services. In-person sessions are no longer being provided at this time. Please do not visit the mental health clinic in person. If you have questions regarding mental health services, please email your provider or info@hispanicfamilyservicesny.org

 

Prevention Program:  All Preventive Services sites and programs are operational with modified services. Please check your phone and emails for all communication from programmatic staff.  Please keep in contact with program staff for constant updates on your specific plan. It is essential that all individuals are checking their emails and answering calls from our program staff.  Unscheduled visits or unannounced visitors will not be allowed to enter the building for their own safety and the safety of all clients, staff, and community members. 

 

For the latest updates on COVID-19:

 

Text COVID to 692-692
Visit nyc.gov/coronavirus 
Follow @nycgov on Twitter

Adhere to the CDC guidelines 

 


Vaccination


Health & Safety

Prevention

 

The following precautions can help you stay healthy. You do not need to wear a face mask if you are not feeling sick, unless you are instructed to do so by your health care provider. Face masks need to be reserved for the health care system.

 

Daily Activities

  • Stay home. All New Yorkers — healthy or sick — need to stay home. You should only leave your home for essential tasks, such as work (if you cannot work from home), getting groceries and supplies or essential medical care. Try to use delivery services when possible.
  • Wash your hands with soap and water often, for at least 20 seconds every time, or use an alcohol-based hand sanitizer.
  • Do not touch your face unless you recently washed your hands.
  • Cover your nose and mouth with a tissue or sleeve when sneezing or coughing. Do not use your hands.
  • Do not shake hands. Instead, wave or elbow bump.
  • If you are an older adult or have any of the chronic health conditions listed above, avoid all unnecessary gatherings and events.

Avoiding Crowds in NYC 

  • Walk or bike to work, if possible.
  • If the train or bus is too crowded, wait for the next one.
  • Avoid crowded spaces.

If You Are Sick, Stay Home

  • If you are sick, stay home. If you do not feel better in three to four days, consult your health care provider. Try to call, text, telemedicine or use your patient portal to contact your physician.
  • Avoid the emergency department and other places you seek healthcare if you are not severely ill. Stay home and keep healthcare access available for others with more severe illness.
  • If you need help getting medical care, call 311. You can get care in NYC regardless of immigration status or ability to pay.
  • If you have symptoms, please call 844-692-4692, a 24/7 hotline for COVID-19. They will redirect you if you need to be tested. 
  • If you have family or friends who are older adults or have chronic conditions, do not visit them if you feel sick.
  • Stay home for seven days after your symptoms started and for three days after your fever has stopped without the use of fever-reducing drugs, such as Tylenol and ibuprofen, and your cough or sore throat symptoms have improved.


Helpful Resources

Download
Source: NYC Department of Health
What You Need to Know About COVID-19
COVID-19 fact sheet.pdf
Adobe Acrobat Document 199.0 KB

Free Resources & Services

 

 

Food:

Technology:

  • If you are in need of remote learning technology for students in need, please place your request here

 Activities:

Internet:

  • ComCast – Internet Essentials  Free for 60 days| $9.95/month after
  • Connect2Compete Free for 60 days| $9.95/month after
  • Spectrum for Students | Free for 60 days| $17.99/month after
  • Verizon Fios | Discount program for Lifeline | 200/200 mbps (fast connection)
  • Access from AT&T | Free for 60 days | $10/month after 
  • Phone - AT&T | Data overages fees waived – Can used unlimited data at home
  • Phone - T-Mobile | All mobile plans have unlimited data for 60 days | additional 20 GB hotspot
  • Phone - Verizon Wireless | Data overages fees waived

For Undocumented Youth & Families:

More NYC COVID-19 Resources

 

For more information about free resources, please visit the Bushwick Community partnership website at www.bushwickcommunitypartnershipny.org or call the Bushwick Community Partnership Helpline.

 

Bushwick Community Partnership Helpline:

 

Monday and Thursday
9 am to 5 pm
718-497-6090 ext 766
 
Tuesday, Wednesday, Friday
9 am to 5 pm
718-497-6090 ext 793